Vision statement
We aim to provide:
History
Founded in 2006 as a true partnership we have steadily built an exceptional reputation for delivering a quality service so often lacking in the current business climate.
Through continuous growth we have established a UK wide branch network of highly experienced individuals, covering all liability claims specialisms and services.
The partnership has evolved over two decades whilst retaining the original ethics of the founding members to provide the very best service possible.


Here and now
The five partners have a combined liability claims experience of over 150 years and continue to handle claims as well as driving the business forward.
They are supported by an exceptional and highly passionate senior management team who ensure we maintain our vision of a supportive environment for the entire Phoenix family to flourish.
With over 50 exceptional staff operating from offices throughout the country, we have built a substantial, loyal and diverse client base to whom we provide an extensive range of claims services.
Through continuous innovation we have developed a reputation for providing our clients, at a click of a button, bespoke quality data and MI to enable them to realise their own targets and business aspirations.
Our success
We have proven success in:
Enhancing our insurance clients’ reputations by providing an unparalleled claims service built on integrity and fairness, which has led to long-term retention of their business relationships.
Developing our staff resulting in a stable, experienced, technically able workforce with low staff turnover.
Reducing claim life-cycles, litigation, accuracy of reserving and a reputation for quality data.
Securing online access for clients to claim details via our cutting edge Fileview system.
IT and data security with proven ability to handle client loss funds.
